Return & Refund policy

Returns Policy

At Noor Hardware, we want every customer to be completely satisfied with their purchase.
If for any reason you’re not, we offer a 30-day return policy — giving you 30 days from the date of delivery to request a return or exchange.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

• Items must be in the same condition as received — unused, unworn, with original tags, and in the original packaging.
• A valid receipt or proof of purchase is required.
• Returns must be authorized by our support team before being sent back.

How to Start a Return

To initiate a return, please contact us at contact@noorhardware.co.uk

Once your request has been approved, we will provide you with:

• A return shipping label
• Instructions on how and where to send your item

⚠️ Important: Items returned without prior authorization will not be accepted.

Contact for Returns & Questions

If you have any questions about returns or exchanges, please get in touch with our customer service team:

📧 Email: contact@noorhardware.co.uk